Terms and Conditions
1. Introduction
1.1. These Terms and Conditions govern the use of services provided by Otterteams.com, an
agency specializing in virtual assistant services for property management operations.
1.2. By engaging with Otterteams.com, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our services.
2. Services Provided
2.1. Otterteams.com provides virtual assistant services tailored to property management operations.
2.2. Our services include, but are not limited to, administrative support, tenant communication, and operational management.
2.3. The specific services provided will be detailed in a separate service agreement or proposal
3. Client Obligations
3.1. Clients are responsible for providing accurate and complete information necessary for the virtual assistants to perform their duties.
3.2. Clients must ensure that they have the legal right to share any information or documents with Otterteams.com.
4. Payment Terms
4.1. Payment for services will be outlined in the service agreement or proposal.
4.2. Payments are due as per the agreed schedule, and late payments may incur additional
charges or interest as specified.
4.3. All payments are to be made in the currency specified in the service agreement.
5. Confidentiality
5.1. Otterteams.com is committed to maintaining the confidentiality of client information.
5.2. All client data will be used solely for the purpose of providing the agreed-upon services.
5.3. Confidentiality obligations extend beyond the termination of the service agreement.
6. Termination
6.1. Either party may terminate the service agreement with written notice as specified in the agreement.
6.2. Upon termination, Otterteams.com will cease providing services and deliver any outstanding deliverables or information as per the agreement.
7. Limitation of Liability
7.1. Otterteams.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
7.2. Our liability for direct damages will be limited to the amount paid for the services in question.
8. Intellectual Property
8.1. All intellectual property rights in the materials and content provided by Otterteams.com remain the property of Otterteams.com
8.2. Clients are granted a non-exclusive, non-transferable license to use the materials for the duration of the service agreement.
9. Governing Law
9.1. These Terms and Conditions are governed by the laws of Canada.
9.2. Any disputes arising under or in connection with these terms will be resolved in the courts of Canada.
10. Amendments
10.1. Otterteams.com reserves the right to amend these Terms and Conditions at any time.
10.2. Clients will be notified of any significant changes, and continued use of our services will constitute acceptance of the revised terms.
11. Contact Information
11.1. For any questions or concerns regarding these Terms and Conditions, please contact
Otterteams.com at info@otterteams.com.